Below is a short list of resources on incivility in the classroom. For recent research on this topic, see the “Civility in the Classroom Survey” report from Indiana University – Bloomington, available from this link:

1. Amada, Gerald. (1999). Coping with Misconduct in the College Classroom: A Practical Model. Asheville, NC: College Administration Publications.
2. Boice, R. (1996). “Classroom incivilities.” Research in Higher Education, 37(4). Reprinted in K.A. Feldman & M.B. Paulson (Eds.). (1998) Teaching and Learning in the College Classroom (2nd ed.). pp 347-369. Needham Heights, MA: Simon & Schuster.
3. Boice, R. (1996). First-Order Principles for College Teachers. Anker Publishing.
4. Carbone, E. (1999). “Students behaving badly in large classes.” In S.M. Richardson (Ed.). Promoting Civility: A Teaching Challenge. New Directions for Teaching and Learning. Vol. 77. pp. 35-43. San Francisco: Jossey-Bass.
5. Eble, K.E. (1988). “Cheating, confrontations, and other situations.” In K.E. Eble, The Craft of Teaching. (Second ed.), pp. 164-180. San Francisco: Jossey-Bass.
6. McKeachie, W.J. (1994). “Problem situations and problem students.” In W.J. McKeachie, Teaching Tips: Strategies, Research and Theory for College and University Teachers (Ninth ed.) pp 251-261. Lexington, MA: D.C. Heath.
7. Richardson, Steven M. (Ed.) (1999). Promoting Civility: A Teaching Challenge. New Directions for Teaching and Learning. Vol. 77. San Francisco: Jossey-Bass.
8. Sorcinelli, M.D. (1994). “Dealing with troublesome behaviors in the classroom.” In K.W. Prichard & R.M. Sawyer (Eds.), Handbook of College Teaching: Theory and Applications, 365-373. Westport, CT: Greenwood